Vape Help

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The Crystal Cult does not  accept returns or exchanges. We suggest you treat your Crystal Cult Swarovski crystal vapor pen like a high end designer item. Please have a basic understanding of the vape pen you are using and how to care for them properly.

Basic Set Up Tutorial





How it works

Once you receive your Crystal Cult Swarovski crystal battery, rotate your battery into your USB charger and charge your battery for 24 hours or until your charger lights green.

To unlock your battery, to press the button 5 times within 1.5 seconds. The led on the button will flash 3 times blue indicating the battery mode has been unlocked.When Crystal Cult Swarovski Crystal battery is shipped it is in the locked position.

Attach  your clearomizer tank to your Crystal Cult Swarovski crystal battery, you should carefully fill your clearomizer with the ejuice of your choice.

  1. Unscrew the mouthpiece from the clearomizer. 
  2. Fill the clearomizer tank by dripping around the edges of the tank until you reach the designated lines. Be careful not to ejuice into the center hole (venting hole) or overfill the tank. 
  3. Screw the mouthpiece back on the clearomizer.
  4.  Take 2 to 3 quick pulls on the mouthpiece without pushing the button on the battery. This will allow the ejuice to fill the coil.
  5. Hold down battery button for about 2 to 3 seconds while inhaling the vapor.

The first few pulls off your vape may taste burnt, to avoid the burnt taste we suggest dry pulling the juice into the coil. It also can be helpful to lay the vape on its side for about 2 minutes. This allows the juice to completely soak the coil.

Locking the battery

When your electronic cigarette is not in use, you can press the button 5 times within 1.5 seconds to lock the battery. Press the button 5 times within 1.5 seconds again to unlock when you wish to use the electronic cigarette again. Place your Crystal Cult Swarovski Crystal battery inside its case to assure it does not get damaged.


Troubleshooting/ FAQS

Tanks/ Ejuice

Q: How long does my clearomizer last?

A: The life of a tank depends on the user. If you taste a burnt flavor or visably see a discoloration of the ejuice, we suggest a new clearomizer tank.

Q: I keep getting ejuice in my mouth! HELP!

A: This could be caused by pulling too hard on the tank or overfilling. Take a nice slow pull from your vapor pen, you do not need to hit it hard. If you have overfilled the cartridge, remove it and clean out the excess ejuice.

Q: My bling tank is leaking and I am getting ejuice in my mouth!

A: It's time to replace the coil! Go to a local vape store to have them fit a new coil! Remove the bling tank immediately, so you do not damage the battery!

Q: I am not getting vapor from my bling tank ,but the battery is lighting up!

A: It is probably time to replace the coil, head to vapor store and ask them to fit a new coil. Kanger Pro tank coils fit our bling tanks ,but it is always best to go to a vape store to get the perfect fit! We do sell a 5 pack replacement kit in our Vape Accessories section!


The Crystal Cult Swarovski Crystal Batteries 

Q: How long will my battery last?

A: On average your battery should last 4-6 hours per charge.

Q: The battery is fully charged, the LED light is blue ,but I get no vapor!

A: We suggest making sure your clearomizer is correctly attached and filled.

Q: The battery lights up  and flashed when I am vaping and then shuts off.

A: The battery cuts off at about 5 seconds, to prevent overheating. The light indicates you have reached the threshold.


USB Charger Tips

Q: The light went green fairly it broken?

A: No, it just means your battery came 90% charged! Enjoy your vape!

Q: The charger is not lighting up!

A: Contact The Crystal Cult for a replacement charger.